A wiki ( ) is usually a web application which allows people to add, modify, or delete content in a collaboration with others. Text is usually written using a simplified markup language or a rich-text editor. While a wiki is a type of content management system, it differs from a blog or most other such systems in that the content is created without any defined owner or leader, and wikis have little implicit structure, allowing structure to emerge according to the needs of the users.
The encyclopedia project Wikipedia is the most popular wiki on the public web in terms of page views, but there are many sites running many different kinds of wiki software. Wikis can serve many different purposes both public and private, including knowledge management, notetaking, community websites and . Some permit control over different functions (levels of access). For example, editing rights may permit changing, adding or removing material. Others may permit access without enforcing access control. Other rules may also be imposed to organize content.
Ward Cunningham, the developer of the first wiki software, WikiWikiWeb, originally described it as "the simplest online database that could possibly work". "Wiki" (pronounced or ) is a Hawaiian word meaning "fast" or "quick".
A wiki enables communities to write documents collaboratively, using a simple markup language and a web browser. A single page in a wiki website is referred to as a "wiki page", while the entire collection of pages, which are usually well interconnected by , is "the wiki". A wiki is essentially a database for creating, browsing, and searching through information. A wiki allows non-linear, evolving, complex and networked text, argument and interaction.
A defining characteristic of wiki technology is the ease with which pages can be created and updated. Generally, there is no review before modifications are accepted. Many wikis are open to alteration by the general public without requiring registration of user accounts. Many edits can be made in real-time and appear almost instantly online. This can facilitate abuse of the system. Private wiki servers require user authentication to edit pages, and sometimes even to read them.
Maged N. Kamel Boulos, Cito Maramba and Steve Wheeler write that the open wikis produce a process of Social Darwinism. "'Unfit' sentences and sections are ruthlessly culled, edited and replaced if they are not considered 'fit', which hopefully results in the evolution of a higher quality and more relevant page. Whilst such openness may invite 'vandalism' and the posting of untrue information, this same openness also makes it possible to rapidly correct or restore a 'quality' wiki page."
"I've had nothing yet," Alice replied in an offended tone, "so I can't take more."
"You mean you can't take less?" said the Hatter. "It's very easy to take more than nothing."
Wikis can make WYSIWYG editing available to users, usually by means of JavaScript or an ActiveX control that translates graphically entered formatting instructions into the corresponding HTML tags or wikitext. In those implementations, the markup of a newly edited, marked-up version of the page is generated and submitted to the server transparently, shielding the user from this technical detail. However, WYSIWYG controls do not always provide all of the features available in wikitext, and some users prefer not to use a WYSIWYG editor. Hence, many of these sites offer some means to edit the wikitext directly.
Some wikis keep a record of changes made to wiki pages; often, every version of the page is stored. This means that authors can revert to an older version of the page, should it be necessary because a mistake has been made or the page has been vandalized. Many implementations, like MediaWiki, allow users to supply an edit summary when they edit a page; this is a short piece of text summarising the changes. It is not inserted into the article, but is stored along with that revision of the page, allowing users to explain what has been done and why; this is similar to a log message when making changes to a revision-control system.
Some wikis have a backlink feature, which displays all pages that link to a given page. It is typical in a wiki to create links to pages that do not yet exist, as a way to invite others to share what they know about a subject new to the wiki.
Cunningham was in part inspired by Apple's HyperCard, which he had used before but which was single-user.http://www.artima.com/intv/wiki.html Apple had designed a system allowing users to create virtual "card stacks" supporting links among the various cards. Cunningham developed Vannevar Bush's ideas by allowing users to "comment on and change one another's text." Cunningham says his goals were to link together the experiences of multiple people to create a new literature to document programming patterns, and to harness people's natural desire to talk and tell stories with a technology that would feel comfortable to those not used to "authoring".
Wikipedia became the most famous wiki site, entering the top ten most popular websites in 2007. In the early 2000s, wikis were increasingly adopted in enterprise as collaborative software. Common uses included project communication, intranets, and documentation, initially for technical users. Some companies use wikis as their only collaborative software and as a replacement for static intranets, and some schools and universities use wikis to enhance group learning. There may be greater use of wikis behind firewalls than on the public Internet. On March 15, 2007, the word wiki was listed in the online Oxford English Dictionary.
Wikis can also be created on a "wiki farm", where the server side software is implemented by the wiki farm owner. PBwiki, Socialtext, Wetpaint, and Wikia are popular examples of such services. Some wiki farms can also make private, password-protected wikis. Note that free wiki farms generally contain advertising on every page. For more information, see Comparison of wiki farms.
From the change log, other functions are accessible in most wikis: the revision history shows previous page versions and the diff feature highlights the changes between two revisions. Using the revision history, an editor can view and restore a previous version of the article. The diff feature can be used to decide whether or not this is necessary. A regular wiki user can view the diff of an edit listed on the "Recent Changes" page and, if it is an unacceptable edit, consult the history, restoring a previous revision; this process is more or less streamlined, depending on the wiki software used.
In case unacceptable edits are missed on the "recent changes" page, some wiki engines provide additional content control. It can be monitored to ensure that a page, or a set of pages, keeps its quality. A person willing to maintain pages will be warned of modifications to the pages, allowing him or her to verify the validity of new editions quickly. A watchlist is a common implementation of this.
Some wikis also implement "patrolled revisions", in which editors with the requisite credentials can mark some edits as not vandalism. A "flagged revisions" system can prevent edits from going live until they have been reviewed.
High editorial standards in medicine have led to the idea of expert-moderated wikis. Some wikis allow one to link to specific versions of articles, which has been useful to the scientific community, in that expert peer reviewers could analyse articles, improve them and provide links to the trusted version of that article.
Noveck points out that "participants are accredited by members of the wiki community, who have a vested interest in preserving the quality of the work product, on the basis of their ongoing participation." On controversial topics that have been subject to disruptive editing, a wiki may restrict editing to registered users.
The amount of vandalism a wiki receives depends on how open the wiki is. For instance, some wikis allow unregistered users, identified by their , to edit content, whilst others limit this function to just registered users. Most wikis allow anonymous editing without an account, but give registered users additional editing functions; on most wikis, becoming a registered user is a short and simple process. Some wikis require an additional waiting period before gaining access to certain tools. For example, on the English Wikipedia, registered users can rename pages only if their account is at least four days old. Other wikis such as the Portuguese Wikipedia use an editing requirement instead of a time requirement, granting extra tools after the user has made a certain number of edits to prove their trustworthiness and usefulness as an editor. Vandalism of Wikipedia is common (though policed and usually reverted) because it is extremely open, allowing anyone with a computer and Internet access to edit it, but making it grow rapidly. In contrast, Citizendium requires an editor's real name and short autobiography, affecting the growth of the wiki but sometimes helping stop vandalism.
Edit wars can also occur as users repetitively revert a page to the version they favor. Some wiki software allows an administrator to stop such edit wars by locking a page from further editing until a decision has been made on what version of the page would be most appropriate.
Some wikis are in a better position than others to control behavior due to governance structures existing outside the wiki. For instance, a college teacher can create incentives for students to behave themselves on a class wiki they administer, by limiting editing to logged-in users and pointing out that all contributions can be traced back to the contributors. Bad behavior can then be dealt with in accordance with university policies.
Many wiki communities are private, particularly within enterprises. They are often used as internal documentation for in-house systems and applications. Some companies use wikis to allow customers to help produce software documentation. A study of corporate wiki users found that they could be divided into "synthesizers" and "adders" of content. Synthesizers' frequency of contribution was affected more by their impact on other wiki users, while adders' contribution frequency was affected more by being able to accomplish their immediate work. In 2005, the Gartner Group, noting the increasing popularity of wikis, estimated that they would become mainstream collaboration tools in at least 50% of companies by 2009. Wikis can be used for project management.
Wikis have also been used in the academic community for sharing and dissemination of information across institutional and international boundaries. In those settings, they have been found useful for collaboration on grant writing, strategic planning, departmental documentation, and committee work. In the mid-2000s, the increasing trend amongst industries toward collaboration was placing a heavier impetus upon educators to make students proficient in collaborative work, inspiring even greater interest in wikis being used in the classroom.
Wikis have found some use within the legal profession, and within government. Examples include the Central Intelligence Agency's Intellipedia, designed to share and collect intelligence, dKospedia, which was used by the American Civil Liberties Union to assist with review of documents pertaining to internment of detainees in Guantánamo Bay; and the wiki of the United States Court of Appeals for the Seventh Circuit, used to post court rules and allow practitioners to comment and ask questions. The United States Patent and Trademark Office operates Peer-to-Patent, a wiki to allow the public to collaborate on finding prior art relevant to examination of pending patent applications. Queens, New York has used a wiki to allow citizens to collaborate on the design and planning of a local park. Cornell Law School founded a wiki-based legal dictionary called Wex, whose growth has been hampered by restrictions on who can edit.
One way of finding a wiki on a specific subject is to follow the wiki-node network from wiki to wiki; another is to take a Wiki "bus tour", for example: .
Conferences on specific wiki sites and applications include:
Some copyright issues can be alleviated through the use of an open content license. Version 2 of the GNU Free Documentation License includes a specific provision for wiki relicensing; Creative Commons licenses are also popular. When no license is specified, an implied license to read and add content to a wiki may be deemed to exist on the grounds of business necessity and the inherent nature of a wiki, although the legal basis for such an implied license may not exist in all circumstances.
Wikis and their users can be held liable for certain activities that occur on the wiki. If a wiki owner displays indifference and forgoes controls (such as banning copyright infringers) that he could have exercised to stop copyright infringement, he may be deemed to have authorized infringement, especially if the wiki is primarily used to infringe copyrights or obtains direct financial benefit, such as advertising revenue, from infringing activities. In the United States, wikis may benefit from Section 230 of the Communications Decency Act, which protects sites that engage in "Good Samaritan" policing of harmful material, with no requirement on the quality or quantity of such self-policing. However, it has also been argued that a wiki's enforcement of certain rules, such as anti-bias, verifiability, reliable sourcing, and no-original-research policies, could pose legal risks. When defamation occurs on a wiki, theoretically all users of the wiki can be held liable, because any of them had the ability to remove or amend the defamatory material from the "publication." It remains to be seen whether wikis will be regarded as more akin to an internet service provider, which is generally not held liable due to its lack of control over publications' contents, than a publisher.
It has been recommended that trademark owners monitor what information is presented about their trademarks on wikis, since courts may use such content as evidence pertaining to public perceptions. Joshua Jarvis notes, "Once misinformation is identified, the trade mark owner can simply edit the entry."
Editing wiki pages
"Take some more [[tea]]," the March Hare said to Alice, very earnestly.
"I've had '''nothing''' yet," Alice replied in an offended tone, "so I can't take more."
"You mean you can't take ''less''?" said the Hatter. "It's very easy to take ''more'' than nothing."<p>"Take some more <a href="/wiki/Tea" title="Tea">tea</a>," the March Hare said to Alice, very earnestly.</p>
<p>"I've had <b>nothing</b> yet," Alice replied in an offended tone, "so I can't take more."</p>
<p>"You mean you can't take <i>less</i>?" said the Hatter. "It's very easy to take <i>more</i> than nothing."</p>
"Take some more tea," the March Hare said to Alice, very earnestly.
Navigation
Linking and creating pages
Searching
History
Implementations
Trust and security
Controlling changes
Trustworthiness
Security
Potential malware vector
Communities
Applications
WikiNodes
Participants
Growth factors
Conferences
Rules
Legal environment
See also
Further reading
External links
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